
Help Center
Frequently Asked Questions
Help Center
Essential answers for new members, regulars, and first-time visitors
Get quick answers about timings, memberships, facilities, hygiene, lockers, and training support at Ultimate Lifting Club.
We are open from 6:00 AM to 9:00 PM, Sunday through Friday.
Yes, we are open on Saturdays from 9:00 AM to 12:00 PM.
Generally, yes. However, we may have reduced hours or be closed for major holidays. We will inform members in advance through social media, email, or in-gym announcements.
No. To keep the workout environment clean and hygienic, please bring a separate pair of clean indoor workout shoes and change into them after you arrive.
We recommend comfortable gym apparel and properly fitting athletic shoes. Please avoid restrictive clothing, flip-flops, sandals, or street clothes while training.
Chalk use is allowed only in the designated lifting area. Please use it responsibly, avoid excessive dust, and clean up after your session.
Yes, we offer a selection of branded and high-quality supplements to support your fitness goals. Please speak to a trainer or staff member for help choosing the right option.
Yes, we have dedicated parking available for both two-wheelers and four-wheelers.
Yes. We offer consultations to discuss your goals, assess your current fitness level, and help you build a practical training direction.
Yes, we have experienced trainers and team members who offer personal training and coaching support. PT can help with form, motivation, programming, accountability, and goal setting.
Start with a consultation or a trainer-guided intro session if available. Our team can help you learn the equipment, understand safe movement patterns, and begin with a beginner-friendly plan.
Please bring comfortable workout clothes, clean indoor training shoes, a water bottle, and a small towel. Most importantly, come ready to learn and train consistently.
We clean and sanitize equipment regularly. Members are expected to wipe down machines and benches after use and maintain good training hygiene throughout the facility.
Yes, we have shower facilities with hot and cold water options for member convenience after workouts.
Yes, we offer day passes and short-term access packages. Please check the membership plans page or speak to the front desk for the current rates.
Absolutely. If you are unsure how to use a machine or set up an exercise safely, please ask a trainer or staff member for assistance.
Yes, sauna and steam options are available. Rates may vary depending on the number of people and package selected.
Yes, lockers are available and are provided on a first-available basis. Locker rental costs NPR 500 per month.
Please do not store dirty socks, used clothing, or unhygienic items in lockers, as these are discouraged and may be disallowed for cleanliness and member comfort.